Feature
AI sentiment
A mention is not always a win. Track whether AI recommends you, names you neutrally, or hedges - and watch that mix over weeks.
Beyond binary
Positive, neutral, or reserved
Mention rate alone can hide a problem: AI may name you while steering shoppers elsewhere. Sentiment classification runs on the same cold answers as tracking.
- Included on every paid plan
- Trends week over week
- Tied to Answer Explorer excerpts
Sentiment · last 4 weeks
Positive Neutral Reserved
Frequently asked questions
Is sentiment a separate add-on?+
No. AI sentiment ships on every paid plan alongside mention tracking. It is classified from the same answers we already fetch - not a second paid product.
How accurate is it?+
Sentiment is a lightweight classification of the answer text (recommended, neutral mention, or reserved/negative). Use it as a trend signal alongside the raw Answer Explorer excerpt, not as a legal claim about brand reputation.
Can I see why something was marked reserved?+
Yes - open the prompt in Answer Explorer and read the excerpt. The label is a shortcut; the quote is the source of truth.
Does sentiment work on every engine?+
Yes for engines included in your plan. Classification runs on the answer text we store for that engine and prompt.
Is sentiment on the free scan?+
The free scan focuses on mention presence and a short scorecard. Ongoing sentiment trends and history are part of paid weekly tracking.
Can sentiment improve while mention rate stays flat?+
Yes. AI may keep naming you at a similar rate while shifting from hedged language to clearer recommendations - or the reverse. That is why both metrics matter together.
Track how AI talks about you
Start with a free scan, then keep sentiment on the weekly cadence of any paid plan.